PRIVACY POLICY
K.A. PAYBRIDGEX SOLUTION (OPC) PVT. LTD.
Registered Office: E-340, Sumel 11, Namaste Circle, Shahibaug, Ahmedabad – 380004, Gujarat, India
Email: kapaybridgex@gmail.com
Mobile: 8083612169
Effective Date: 01 September 2026
1. Introduction
K.A. PAYBRIDGEX SOLUTION (OPC) PVT. LTD. (“Company”, “we”, “our” or “us”) respects the privacy of its customers, users, merchants and visitors.
This Privacy Policy explains how we collect, use, store, protect and disclose information when you access our website, use our services or communicate with us.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
Depending on the services you use, we may collect the following information:
- Full name
- Mobile number
- Email address
- Business/company details
- Address and communication details
- Transaction or payment-related information
- Service usage information
- Device, browser and IP address information
- Information voluntarily submitted through forms, enquiries or customer support
- Documents or information required for providing specific services
We collect only information that is reasonably necessary for legitimate business, service, security, legal and regulatory purposes.
3. How We Use Your Information
We may use collected information to:
- Provide and manage our services
- Process service requests and transactions
- Communicate with customers and business partners
- Respond to enquiries and support requests
- Verify customer information where required
- Prevent fraud, misuse and unauthorised activities
- Improve our website, products and services
- Maintain records and internal business operations
- Comply with applicable laws, regulations and legal requirements
- Send service-related notifications and updates
- Send promotional communications where permitted by applicable law
4. Payment Information
Where payments are made through third-party payment gateways, banks, card networks or other payment service providers, payment information may be processed by those respective service providers.
The Company does not intend to store sensitive payment credentials such as complete card numbers, CVV or banking passwords unless specifically required and legally permitted for the relevant service.
Customers should review the privacy policies and terms of the respective payment service providers where applicable.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Maintain website functionality
- Understand website usage
- Improve user experience
- Analyse website performance
- Remember user preferences
- Support security and fraud prevention
You may configure your browser to reject or delete cookies. However, certain website features may not function properly if cookies are disabled.
6. Sharing of Information
We may share information with trusted third parties where reasonably necessary to provide our services or fulfil legitimate business and legal requirements.
Such parties may include:
- Payment gateways and payment service providers
- Banks and financial institutions
- Technology and hosting service providers
- IT and security service providers
- Professional advisors and auditors
- Government, regulatory or law-enforcement authorities where legally required
- Other service providers engaged by the Company for legitimate business purposes
We do not sell personal information to third parties for their independent commercial use.
7. Data Security
We take reasonable technical, administrative and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, preventing fraud and complying with applicable legal, regulatory and accounting requirements.
When information is no longer required, it may be securely deleted, anonymised or otherwise disposed of in accordance with applicable requirements.
9. Third-Party Links
Our website may contain links to third-party websites, applications or services.
We are not responsible for the privacy practices, security or content of such third-party websites. Users are advised to review the privacy policies of third-party services before providing personal information.
10. Children's Privacy
Our services are not intentionally directed toward children where applicable law restricts the collection of personal information from minors.
If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to address the situation.
11. User Rights and Choices
Subject to applicable law, users may have rights relating to their personal information, including requesting access, correction, updating or deletion of information.
Requests can be submitted to:
Email: kapaybridgex@gmail.com
We may require reasonable verification before processing a request in order to protect customer information and prevent unauthorised requests.
12. Consent and Withdrawal of Consent
Where processing is based on consent, you may withdraw your consent subject to applicable law and contractual or legal requirements.
Withdrawal of consent may affect our ability to provide certain services.
13. Grievance and Privacy Complaints
For privacy-related questions, complaints or requests, please contact us using the details below.
K.A. PAYBRIDGEX SOLUTION (OPC) PVT. LTD.
E-340, Sumel 11, Namaste Circle, Shahibaug, Ahmedabad – 380004, Gujarat, India
Email: kapaybridgex@gmail.com
Mobile: 8083612169
We will review and address privacy-related concerns within a reasonable period and in accordance with applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
Any updated version will be published on our website with a revised effective date.
15. Contact Us
For any questions regarding this Privacy Policy, please contact:
K.A. PAYBRIDGEX SOLUTION (OPC) PVT. LTD.
E-340, Sumel 11, Namaste Circle, Shahibaug, Ahmedabad – 380004, Gujarat, India
Email: kapaybridgex@gmail.com
Mobile: 8083612169
© 2026 K.A. PAYBRIDGEX SOLUTION (OPC) PVT. LTD. All Rights Reserved.